healthcare

How To Contact Your Fund Office Regarding Your Benefits
 
 
Local 338 Member Services Department

For Assistance With A Current Health Benefits Issue You May Call Us At (516) 294-1338 x776.
The Member Services Department can handle your eligibility questions, member, dependent and beneficiary changes, all claims issues, all general Plan information and questions, and virtually any other Medical inquiry or problem.
The Local 338 Medical Call Center is open from 8:30 A.M. until 4:30 P.M.
  
Prescription Department

If you are a participant in a 338 prescription plan and need information about your eligibility or your plan, or need a prescription ID card, you call the Prescription Department at (516) 294-1338 x223.
For all questions about pharmacy locations, drug coverage and co-pay information, please contact HealthTrans toll-free at 1-877-839-8119 or visit the member portal at http://local338.lc.healthtrans.com/.
For questions about receiving medications for chronic conditions through mail order or for specialty drugs, please contact the HealthTrans Mail Order at 1-877-839-8121or visit their website at www.htmailorder.com.
  
Optical and Dental Benefits, and Voucher Benefits

For optical voucher requests and all dental benefit call our Administrative Services Department at (516) 294-1338 x324.

*Former 305 members*
For all requests for Optical, Dental, Podiatry, Chiropractor and Annual Physical Vouchers call our Administrative Services Department at (516) 294-1338 x223.

Pension/COBRA/Death Benefits Department

For our Pension/COBRA/Death Benefits Department call (516) 294-1338 x305.


MagnaCare

The Fund’s network of doctors and hospitals is MagnaCare. Use doctors, other medical providers, labs and radiology centers, and hospitals that are participating providers or facilities with MagnaCare to lower healthcare costs and save you out-of-pocket costs!


Alicare Medical Management

For pre-certification of inpatient hospital stays and certain tests and procedures, contact the Fund’s medical management partner, Alicare, tohelp ensure you are receiving the services you need on a timely basis – the right care at the right time in the right place! You or your provider can call Alicare at: (888) 807-6173.

 



Is It Really An Emergency?
Ever wonder why the hospital’s ER waiting area always seems filled with people waiting for hours to get care? One of the main reasons is that millions of Americans use the ER for routine medical care -- instead of real emergencies. Last year, there were almost 10 million ER visits for non-emergency care. When someone visits the ER for non-emergency care, we all pay more. Unnecessary ER visits raise insurance premiums, co-pays and deductibles. In an emergency, don’t hesitate to go to the ER, but if your condition isn't urgent, check with your doctor first. You can call your doctor anytime.
Click Here For More Details


Save 10%-85% on most Prescription Costs with Your FREE Local 338 sponsored Rx Well Card!
The Rx Well Card, a new Local 338 benefit, provides you with discounts on prescription drugs at more than 58,000 participating pharmacies. This is a completely free program and will enable you to immediately save between 10 and 85% on the cost of most brand-name and generic drugs. Be sure to visit www.rxwellcard.com/ for information about locating pharmacies closest to you, as well as those that offer the lowest prices for your medication. Also, please be aware that the Rx Well Card will not have ANY impact on your current Local 338 Prescription benefits. This is just an additional benefit for those who choose to take part in this program. For more information please click here. To participate in the program please click here.


IMPORTANT CHANGE TO YOUR MAIL ORDER EFFECTIVE JANUARY 1, 2011
As of January 1, 2011, your prescription mail order service has changed. With this change, your prescription ID card has also been updated to reflect this new information, and was mailed out to each eligible Local 338 member.   Your mail order service with Duane Reade terminated as of December 31, 2010. Your mail order prescriptions will now be serviced through the HealthTrans Mail Order service. This change will provide you with both superior service and value, and the latest technology in mail order prescription service. Click here for more details


Important Information for Local 338 Members!
In order to protect your medical and prescription benefits while out on Disability or Worker's compensation it is important that you provide certain information to the Local 338 Funds Office. Any failure to mail or fax such documents to the Local 338 offices in Mineola, will result in the loss of eligibility to use your medical and prescription benefits. Please Click Here For More Information About What is Needed to Protect Your Benefits


ALL MEMBERS WORKING AT DUANE READE
Medical Benefits: Call Crossroads for medical benefits questions (medical, optical, dental) except for prescription, at(866) 646-1778.
Prescription Benefits: Call the Duane Reade Benefits Helpline for prescription benefit questions at (212) 356 6820
Pension Benefits: Call Savasta and Company for pension benefit questions at (212) 308-4200


Do You Need Help to Kick the Habit?
Did you know that there are several free or reduced-cost Smoking Cessation aids, resources and programs available to you, your family, and your friends and coworkers? Resources are readily available to Local 338 members and their families, along with important information on why you should quit and what the benefits are to quitting now. Click here to see a list of resources